Intense Technologies (BSE: INTENSETECH), the Hyderabad-based enterprise software products company, today announced Bharti AXA Life Insurance has selected Intense iECCM (intelligent Enterprise Customer Communication Management) Framework solution to expand its customer communication management services. Bharti AXA Life Insurance Company Limited, is the private life insurance joint venture between Bharti Enterprises and AXA Group, Intense’s iECCM Framework is an integrated, intelligent Enterprise Customer Communication Management Framework that enables enterprises to strategically manage Customer Communication. The Intense Framework deploys individual components like Bill Formatter, Output Manager, EBPP and Self-care, all best-fit to operationally and strategically eliminate cost islands, enhance productivity and improve customer satisfaction levels. “We are very excited to work with Bharti AXA and see this as a key proof point in our mission to deliver highly advanced and profitable intelligent Enterprise Customer Communication Management solutions to our customers across insurance, banking, and telecom verticals,” Raghav Sahgal, CEO of Intense Technologies, Said.
